Otelia GDPR subprocessors

To enable provision of our Services, Otelia may engage sub-processors with access to Customer personal data. Before we engage with sub-processors, Otelia performs due diligence on sub-processor privacy, security, and confidentiality practices and executes appropriate contractual measures regarding protection of personal data.

Infrastructure sub-processors

Otelia owns or controls access to the infrastructure that Otelia uses to host Service Data submitted to the Services, other than as set forth below. Currently, the Otelia production systems for the Services are located in co-location facilities in Europe. The following table describes the countries and legal entities engaged in the storage of Service Data by Otelia.

Entity Name Legal registration Corporate Location Function
Amazon Web Services, Inc. NTT0415USASR008 United States of America Infrastructure
Amazon Web Services EMEA SARL BE-0684612340 Luxembourg Infrastructure
Google Ireland Limited IE-6388047V Ireland Infrastructure

Service specific sub-processors

Otelia works with certain third parties to provide specific functionality within the Services. These providers are the sub-processors set forth below. In order to provide the relevant functionality these sub-processors access Personal Data. Their use is limited to the indicated Services.

Entity Name Legal registration Corporate Location Applicable Services
Qualitando srl IT-08660600969 Italy Qualitando interface
TrustYou GmbH Germany TrustYou interface
ReviewPro, Inc United States of America ReviewPro interface

Subcontractors

Otelia uses certain subcontractors to assist in the operations necessary to provide the Otelia Services. The following is a list (as of the date of this policy) of the names and locations of material third-party subcontractors.

Entity Name Legal registration Corporate Location Function
Caterina Dotti IT-03324300130 Italy Customer Support